Shipping policy
Effective Date: November 3, 2026
Thank you for shopping with Torinan. We aim to provide a smooth and reliable delivery experience for every customer.
1. Shipping Coverage
We currently offer shipping within the United States.
2. Shipping Costs
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
3. Processing and Delivery Times
-
Order Processing: Typically 1–2 business days.
-
Transit Time: Estimated 3–5 business days after dispatch.
-
Total Estimated Delivery: Approximately 4–7 business days.
These are estimates and are not guaranteed delivery dates. Delays may occur due to carrier issues, weather, public holidays, or other circumstances beyond our control.
4. Order Tracking
When tracking information is available, we will send it to you by email after your order has been dispatched.
5. Incorrect Shipping Information
Please check your shipping address carefully before completing your purchase. If you notice an error, contact us as soon as possible at info@Torinan.shop. We cannot guarantee changes once an order has been processed or shipped.
6. Delayed, Lost, or Damaged Packages
If your order has not arrived within the estimated delivery period or arrives damaged, contact our customer support team. We will review the situation and help determine the appropriate next steps.
Your statutory consumer rights remain unaffected.
7. Contact Information
Merchant Name: Torinan
Email: info@Torinan.shop
Phone: 701 733 76 90
Business Address: 3 Apple Park Way, Cupertino, CA 95014, United States